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Voice Legacy

Precoa, LLC

Terms of
Service

Published: August 1, 2025 Effective: August 1, 2025
Thank you for using the Voice Legacy Interviewer ("VLI"). These Terms of Service ("Terms") apply to your use of the VLI, along with any associated software applications and websites (collectively, the "Services"). The Services are owned and provided by Precoa, LLC, an Oregon limited liability company. These Terms constitute an agreement between you and Precoa and include important provisions for resolving disputes through arbitration. By using the Services, you agree to these Terms.

The Services are intended exclusively for individuals residing in the United States of America.
1

Our Purpose

The Services are designed to help individuals record and communicate their funeral preferences and personal messages in their own voice and may, over time, include related tools that help families preserve, organize, or share these messages and plans more easily. Through an interactive, AI-guided experience, the tool helps users express their wishes, explain the reasons behind their choices, and share meaningful reflections for their loved ones.

Recordings are securely stored and automatically uploaded to your Everplans Vault, where they are by default shared with your designated funeral home. You can change these sharing settings or delete the recording at any time through your Everplans account.

Note The Voice Legacy Interviewer is operated by Precoa and is not an Everplans product. While recordings may be transferred into your Everplans Vault for safekeeping, the Services are distinct from Everplans' platform and are managed independently by Precoa.
2

Enrollment

Age Requirements

The Services are intended for adults. By using the Services, you affirm that you are eighteen (18) years old or older — or between the ages of thirteen (13) and seventeen (17) with legal parental or guardian consent — are a resident of the United States, and have authority to agree to these Terms. Children under age 13 are prohibited from using the Services. Precoa does not knowingly collect personally identifiable information from anyone under age 18, contact such individuals for marketing purposes, or sell products or services to them.

Registration

You accept complete responsibility for all information you record or share using the Services. When creating an account, you must provide accurate and complete information. You may not share your account credentials or make your account available to anyone else, and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of another person or entity, you must have authority to accept these Terms on their behalf.

3

User Permissions, Restrictions & Obligations

Use of the Services

Subject to your compliance with these Terms, we grant you a non-transferable, non-assignable, non-sublicensable, non-exclusive, revocable, limited license to access and use the Services. Any unauthorized copying, reproduction, use, distribution, republication, display, rental, sale, modification, or translation of the Services is strictly prohibited without our express written consent.

Restrictions

You may not use the Services for any illegal, harmful, or abusive activity. Among other things, you may not:

  • Use the Services for any fraudulent, unlawful, or prohibited purpose.
  • Use the Services in any manner that may adversely affect Company's resources or the availability of the Services to others.
  • Modify, adapt, translate, reverse engineer, decompile, or otherwise tamper with any portion of the Services.
  • Remove or modify any copyright, trademark, or other proprietary rights notice from the Services.
  • Improperly transmit, disclose, collect, or store personal information about others.
  • Record or transmit any material that is illegal, obscene, threatening, harassing, defamatory, abusive, or invasive of privacy.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Download or copy information via the Services in order to compete with us in any way.
  • Attempt to gain unauthorized access to the Services or defeat any security measures.

Obligations

Indemnification You agree to indemnify, defend, and hold harmless Precoa, its affiliates, subsidiaries, successors, and assigns, and each of their respective directors, officers, members, employees, and agents for, from, and against any and all claims, damages, liabilities, losses, judgments, demands, awards, and costs and expenses (including reasonable attorneys' fees) arising out of: (i) your use of or activities in connection with the Services; (ii) your User Content, including sharing with others; (iii) your infringement of any third-party rights; and/or (iv) your violation of these Terms, any law, rule, or regulation, or any breach of your representations or warranties.
4

Content

Your Content

If you choose to use the Services and submit or record any information, content, or comments (collectively, "User Content"), you retain ownership of your User Content, and you consent to our collection and use of such User Content for the purpose of operating, maintaining, and improving the Services.

You grant us a limited, worldwide, royalty-free, non-exclusive license to store, process, reformat, transcode, transcribe, reproduce, and transmit your User Content solely as necessary to provide and support the Services — including secure delivery to you and to your designated recipients (such as your funeral home and your Everplans Vault). We will not use your User Content for advertising or marketing, or make it publicly available, without your express consent.

Recordings are automatically uploaded to your Everplans Vault and, by default, shared with your designated funeral home. You may change these sharing settings or delete the recording at any time through your Everplans account.

We may use de-identified or aggregated data derived from User Content to improve the Services and maintain quality assurance. Any such use will not include personally identifiable information. You will not be paid for our use of your User Content.

Limitation of Responsibility You acknowledge and agree that Precoa shall have no responsibility or liability to you or any third party for any use or misuse of your User Content by any other user of the Services or by your designated recipients (such as your funeral home or Everplans deputies).

Accuracy

To the extent the Services use Artificial Intelligence, you acknowledge and agree that the content created or developed may contain errors. AI and machine learning are rapidly evolving fields, and use of our Services may in some situations result in output that is flawed or inaccurate. Following any use of the Services, you must make your own determination as to the fitness of the final product.

5

Disclaimer of Warranties

No Warranty You use the Services at your own risk. We provide the Services, our content, access to User Content, and all other information and materials "as is" and "as available," without any express or implied representations or warranties of any kind. We disclaim, to the maximum extent permitted by applicable law, all express, implied, and statutory warranties, including without limitation warranties of merchantability, fitness for a particular purpose, reliability, security, non-infringement, and title. We do not guarantee that the Services will be safe, secure, accurate, complete, error-free, uninterrupted, or free of viruses or other harmful components. We are not responsible for any loss or damage arising directly or indirectly from your use of the Services. Because the Services may evolve or integrate with other Precoa or Everplans systems, we do not guarantee that specific features or integrations will remain available or function as expected over time.

Limitation of Liability

Damages Cap To the maximum extent permitted by applicable law, Precoa will not be liable for any direct, consequential, special, multiplied, exemplary, punitive, indirect, or incidental damages — including damages for loss of profits, loss of use, loss of data, loss of security of your information, or unauthorized interception of information — arising out of or in connection with your use of or inability to use the Services, even if we have been advised of the possibility of such damages. Your sole and exclusive remedy for dissatisfaction with the Services is to stop using them. In all circumstances, our maximum aggregate liability for all damages, losses, and claims shall be USD $100.00.
6

Security

While we try to maintain the security of the Services, we do not guarantee that the Services will be secure. You provide all personal information at your own risk and acknowledge that Precoa may not adhere to any specific data security industry standards. In sharing your personal information using the Services, you agree to indemnify and hold Precoa harmless from any and all claims related to the misuse or access of your information.

7

Termination & Discontinuation

Termination

There is no guarantee that we will continue to offer or provide the Services, and we may suspend or discontinue the Services at any time for any reason and without notice to you. We may terminate your access to and use of the Services if you breach any provision of these Terms. Regardless of the cause, you agree that we shall not be liable for any such termination, and you are not entitled to compensation or damages of any kind as a result.

Discontinuation

You may discontinue use of the Services at any time. These Terms will continue to apply to all past use of the Services, even if you are no longer using them.

8

General Terms

Governing Law & Venue

These Terms will be governed by the laws of the State of Oregon, USA, without regard to conflict-of-laws principles. You consent to the exclusive jurisdiction and venue of the federal, state, and local courts located in Multnomah County, Oregon. You agree that any dispute will be conducted only on an individual basis and not in a class, consolidated, or representative action, and you waive your right to a jury trial. Any claim or cause of action against Precoa must be filed within one (1) year after such claim or cause of action arose, or forever be barred.

Independent Relationship

These Terms do not create any partnership, joint venture, employer-employee, broker-dealer, agency, or franchise relationship between you and Precoa.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, it will be deemed superseded by a valid and enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms shall continue in full force and effect.

Waiver

No waiver of any provision of these Terms shall be valid unless in writing and signed by an officer of Precoa. No waiver of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default.

Assignment

You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without our express prior written consent. Precoa may assign its rights and duties under these Terms to any party at any time and without notice to you.

Entire Agreement

These Terms (and all policies incorporated herein) constitute the entire agreement between you and Precoa relating to the subject matter herein and supersede any and all prior or contemporaneous written or oral agreements relating to such subject matter.

9

Contact

If you have any comments or questions about these Terms or the Services, please reach out:

By mail:

Precoa, LLC — Voice Legacy Interviewer
13221 SW 68th Pkwy, Suite 100

By email: privacy@precoa.com

Toll-free: 1-888-227-6153